Refund and Cancellation Policy

Cancelling Pro

Pro is €9 a month and renews monthly. Cancel at any time from your account page under Manage billing. Pro stays on until the end of the month you have paid for, then your account moves to Free. Nothing is charged after that, and your searches and CVs stay.

Refunds

• First 14 days: if you ask within 14 days of your first Pro payment, we refund it in full, whatever you have used.
• After that: months already started are not refunded in part. Cancelling stops the next renewal.
• If something went wrong: a double charge, or Pro not working for a period you paid for, is refunded. Tell us and we will put it right.
• Deleting your account cancels Pro at once and does not refund the rest of the month.

How to ask

Payments for Pro are taken by Paddle.com, our merchant of record, and refunds are paid back by Paddle to the card or account you paid with, usually within 5 to 10 working days. Reply to your Paddle receipt to ask. You can also contact Paddle directly through the link on your receipt.

Your legal rights

This policy adds to, and does not take away, any right you have under consumer law where you live.